25 High-Value Tasks You Can Delegate to a Virtual Assistant Today
Introduction: Is your to-do list endless? As a business owner, your most valuable resource is your focus. A skilled Virtual Assistant (VA) is a business force multiplier, taking on critical tasks that free you to concentrate on growth.
This guide is designed to be a practical resource. Use it to identify tasks you can delegate immediately, and keep it as a reference for what your VA can be working on during any downtime. Here are 25 high-value tasks a great VA can manage for you.
Digital Marketing & Social Media
Content Management: Researching, curating, and repurposing helpful content for your social media channels and website.
Social Media Management: Managing your accounts and company pages to build brand awareness and create engagement.
Paid Social Campaigns: Boosting posts and advertising your products on platforms like Facebook and LinkedIn to get in front of your target audience.
Video Channel Management: Optimizing your YouTube or Vimeo channel by improving video titles, descriptions, and tags for better search ranking.
Simple Graphic Design: Creating engaging graphics for your social media and website posts using tools like Canva.
SEO & Website Management
Keyword Research: Researching relevant and effective keywords with high reach and conversion rates using tools like Keyword Planner.
Website SEO Audits: Auditing your website’s current keywords and digital presence to provide recommendations for improving your Google ranking.
Google Analytics Management: Managing your Google Analytics account to provide insights into your website visitors’ behaviour and goal conversions.
Knowledge Center Creation: Creating a Knowledge Center or FAQ page on your website to answer common questions and improve your SEO.
Lead Generation & Sales Support
Google Ads Management: Managing and executing your Google AdWords campaigns based on your strategy, then monitoring and reporting on the results.
LinkedIn Lead Generation: Generating leads and prospects on LinkedIn through highly personalized and strategic message sequences.
Email Marketing Management: Managing your email marketing system, from setting up campaigns and reporting on rates to nurturing relationships with potential clients.
Data Mining: Researching potential customers based on your criteria and compiling their contact details into a central spreadsheet for marketing campaigns.
Website Chat Management: Managing your website chat to ensure inquiries are handled effectively and potential leads are handed over to your sales team.
CRM Management: Managing your Customer Relationship Management (CRM) software to keep track of your prospects, customers, and internal processes.
Administrative & Operational Support
Transcription: Transcribing your videos and podcasts so they can be repurposed into blog posts or newsletters.
Multichannel Helpdesk Management: Handling your helpdesk to convert email, phone, chat, and social media enquiries into organized tickets.
Inbound Customer Care: Managing inbound customer calls and after-sales support to ensure no business opportunity is lost.
Diary & Schedule Management: Managing your diary, including scheduling appointments, accepting invitations, and sending reminders.
Inbox Management: Handling your email inbox to sort and prioritize your emails, ensuring you don’t miss urgent actions or opportunities.
Project Management: Managing your projects using tools like Asana and Trello and reporting back on progress and timelines.
Process Documentation: Documenting your business processes using tools like systemHUB to reduce key-person dependency.
Travel & Event Coordination: Researching flights, booking accommodation, and coordinating logistics for business travel and events.
Financial & E-commerce Support
Bookkeeping: Handling bookkeeping tasks such as invoicing, reconciliations, and recording of receivables.
E-commerce Management: Managing your e-commerce platform by uploading or updating product listings and optimizing descriptions.
From Task-Doer to Strategic Partner
As you can see, a modern Virtual Assistant is far more than just an administrative helper. They are a strategic partner capable of managing complex functions across your entire business.
The key to unlocking this potential is finding a skilled, reliable professional and integrating them into a professional management framework. A managed VA from Phil Labor comes with the training, support, and security to not only perform these tasks but to excel at them, delivering a powerful return on your investment.