I was first exposed to the concept of outsourcing in 2014 when expanding my drinking water supply business here in the Philippines. I had already been living and working 50% of the time in the Philippines and the other half in Australia. I have since fallen in love with the Philippines and have lived here since 2016. Today I work full-time in the outsourcing/offshoring industry managing the day-to-day operations at Phil Labor.

The Filipino people are amazing and most thrive on the challenge of assisting organisations to grow their businesses. These young, well-educated and motivated people speak English well and learn quickly. Once you find a good staff member, you will have a loyal employee for many years to come.

Why the Philippines? Well, it’s more than just the reduced costs to your bottom line! From a business point of view, the Philippines are more in line with Australian time zones than most BPO countries, the Filipino people are very well educated and you will be very impressed with their English – it’s not really a 2nd language but rather it’s taught at the same time.

Filipinos are beautiful people. Working for an Australian company provides life-changing opportunities to your staff members and their extended families. This is a relatively poor country but through outsourcing, things are changing for the better.

I love introducing larger businesses to the concept of outsourcing through the Philippines and then seeing the changes it can make to their business. Being able to utilise a new skill set for a seasonal job or having a VA fill a temporary role can make all the difference to the rest of your staff’s output, morale and workload, allowing them to focus on what they do best for you.

If you are struggling to get a particular skill set or a position filled, outsourcing with Phil Labor might be the answer!

Jeff Collinson
CEO/Founder, Phil Labor BPO