- Virtual Receptionist
- General Administrator
- Data Entry Operator
- Warranty Claims Clerk
- Virtual Personal Assistant
- Parts Interpreter
- Transcriber
- Database Administrator
Virtual Receptionist
Business Support role: virtual receptionist is an outsourced call handling operator tasked with handling and managing a client’s calls as an in-house receptionist would, but offshore.
Tasks & Responsibilities:
- Taking calls and messages
- Switchboard call forwarding and call patching
- Diary and schedule management
- Order taking
- Emergency call response
| Outsource with Phil Labor | If you hire locally in Australia |
|
From $12.00 per hour * This is our all-In-Hourly rate and includes everything |
From $24.04 per hour *Add approx 30% for leave, superannuation, workers comp etc |
General Administrator
Business Support role: General Administrator main responsibility is to provide administrative support.
Their job entails them to perform various office procedures including typing, faxing, scanning, copying documents, and setting up appointments.
Tasks & Responsibilities:
- Performing various office procedures (typing, faxing, scanning, copying, taking notes, and setting up appointments)
- Managing and routing office communications
- Preserving documents and records
- Research and organization of information
- Conducting or assisting office orientations
| Outsource with Phil Labor | If you hire locally in Australia |
|
From $12.00 per hour * This is our all-In-Hourly rate and includes everything |
From $24.04 per hour *Add approx 30% for leave, superannuation, workers comp etc |
Data Entry Operator
Business Support role: Data Entry Operator is tasked with performing data entry work into electronic formats and by using the appropriate word/data processing software.
Tasks & Responsibilities:
- Entering, updating, researching, retrieving and verifying data into various systems
- Ensuring that all data recorded are accurate and free of errors
| Outsource with Phil Labor | If you hire locally in Australia |
|
From $9.80 per hour * This is our all-In-Hourly rate and includes everything |
From $22.12 per hour *Add approx 30% for leave, superannuation, workers comp etc |
Warranty Claims Clerk
Business Support role: Warranty clerk often works for car dealerships and ensures that their employers are paid for all product maintenance parts or replacements covered under a warranty.
Tasks & Responsibilities:
- Organise, process & review warranty claims
- Dealing with fraudulent claims
- Exceptionally high ethical standards
- Ensures that all warranty paperwork is properly documented
| Outsource with Phil Labor | If you hire locally in Australia |
| From $10.50 per hour
* This is our all-In-Hourly rate and includes everything |
From $24.04 per hour
*Add approx 30% for leave, superannuation, workers comp etc |
Virtual Personal Assistant
Business Support role: Virtual Personal Assistant will save businesses time and money with their administration and social media content implementation
Tasks & Responsibilities:
- Email management
- Transcription services
- Customer information management
- Research and documentation
- Itinerary planning and organization
- Data management
| Outsource with Phil Labor | If you hire locally in Australia |
|
From $11.00 per hour * This is our all-In-Hourly rate and includes everything |
From $25.00 per hour *Add approx 30% for leave, superannuation, workers comp etc |
Parts Interpreter
Business Support role: Automotive parts interpreter sells automotive parts and accessories in retail or wholesale outlets. Parts can include batteries, headlights, tyres, seat covers, car cleaning equipment, and engine, brake and transmission components.
Tasks & Responsibilities:
- Talks to customers to find out their exact needs and recommends appropriate parts
- Identifies the make, model and variations of motor vehicles and automotive equipment
- Checks catalogs or computer databases to identify and locate the source of required parts
- Orders parts from warehouse and external suppliers
- Calculates tax, discounts and prices
- Prepares invoices and other finance arrangements for the sale of stock
| Outsource with Phil Labor | If you hire locally in Australia |
|
From $12.50 per hour * This is our all-In-Hourly rate and includes everything |
From $28.85 per hour *Add approx 30% for leave, superannuation, workers comp etc |
Transcriber
Business Support role: Transcriber is someone who converts audio or video sources into a written or text document. Transcription services are often provided for business, legal and medical industries.
Tasks & Responsibilities:
- Transcribe audio and video sources into text or written format
- Documents such as reports, client voice notes and audio interviews and more are the common subjects a transcriber will encounter
| Outsource with Phil Labor | If you hire locally in Australia |
| From $13.00 per hour
* This is our all-In-Hourly rate and includes everything |
From $26.44 per hour
*Add approx 30% for leave, superannuation, workers comp etc |
Database Administrator
Business Support role: Database administrator’s main role is to identify, analyze and correct corrupt and inaccurate data from your company’s database.
Tasks & Responsibilities:
- Identifying and correcting corrupt and inaccurate data
- Perform the cleansing with data wrangling tools or as batch processing through scripting
- Detect inconsistencies or missing data in the company database
- Restore, validate and enhance data information to be more concise and accurate
| Outsource with Phil Labor | If you hire locally in Australia |
| From $13.00 per hour
* This is our all-In-Hourly rate and includes everything |
From $33.65 per hour
*Add approx 30% for leave, superannuation, workers comp etc |
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Flexible Outsourcing Options
Short-Term Outsourcing Solutions
At Phil Labor, we understand that every business has unique challenges and evolving needs, which is why our short-term outsourcing solutions are designed to be flexible and efficient, allowing you to focus on your core operations while we tackle the tasks that keep your organization running smoothly; whether you need a helping hand with meticulous bookkeeping, streamlined business administration, innovative digital marketing strategies, or eye-catching graphic design, our dedicated team is ready to jump in, empowering you to thrive in today's competitive landscape.
Long-term Offshore Teams
At Phil Labor, we recognize that thriving in today's dynamic market demands a profound ability to adapt and innovate, which is precisely why our committed offshore teams serve not merely as an extension of your workforce but as a strategic asset that empowers you to tap into global talent specifically aligned with your unique objectives, guaranteeing that your projects are not only completed punctually but also delivered with unmatched quality and expertise that sets you apart. When it comes to establishing sustainable long-term resources, it all begins with a strong foundation.