Trends for Business Process Outsourcing into 2019

Trends for Business Process Outsourcing into 2019

by | Dec 6, 2018 | Phil Labor Thoughts

Balancing today’s priorities while planning for tomorrow is a constant struggle.  It’s clear that Artificial Intelligence (AI) and Robotic Processing Automation (RPA) are here to stay. But is 2018 the year when everyone jumps on the call center tech bandwagon?  Is...
To Outsource and its signs

To Outsource and its signs

by | Dec 4, 2018 | Outsourcing Strategy

When you don’t have enough resources and time to focus on the growth of your business, then it is time to consider outsourcing. There are factors or signs to look out for that can help you decide if you should be outsourcing an area of your business.   Your...