Who Are We

A Word from Our Directors

I was introduced to the concept of outsourcing initially when I wanted to expand my traditional business. As I was already working 80 plus hours per week and couldn’t really afford to employ someone until my expansion resulted in extra profits, a mentor advised me to get a “VA” a virtual/personal assistant, to help me with my new workload. I was surprised how affordable this was and my new VA was amazing.

I must admit I felt like I’d “made it” having a “personal assistant working for me and I couldn’t believe how much extra time I now had to work on my business not in my business!!!

It did take me a little time to work out how to delegate my jobs but luckily my mentor kept on me to keep delegating more work to her…within 6 months I put on another one….. and then another! My business than tripled in turnover! I couldn’t believe my ‘return on investment’ was that significant!

Now my other department heads have their own VA’s and they are so much more productive and happy! In fact, we have all gone to a 4 day week!

I had always heard the saying, as the owner, you need to work on your business not in it, if you want it to grow. And that is exactly what I was able to do with the help of these amazing VAs !!!

So when my mentor suggested setting up Phil Labor and helping other business owners take advantage of this assistance to build their dreams, I jumped on it!

Erika Wager

CEO, Phil Labor BPO

I was first exposed to the concept of outsourcing in 2014 when expanding my small drinking water supply business here in the Philippines. I had already been living and working 50% of the time in the Philippines and the other half in Australia.

I have since fallen in love with the Philippines and have basically lived here since 2016. Today I work full-on in the outsourcing/offshoring industry managing the day-to-day operations at Phil Labor. The Filipino people are amazing and most thrive on the challenge of assisting organisations to grow their businesses.

These young, well-educated and motivated people speak English well and learn quickly. Once you find a good staff member and they also like you and your team – you will have a loyal employee for many years to come. Why the Philippines? Well, it’s more than just the reduced costs to your bottom line, it’s the life-changing opportunities this brings to your staff members and their extended families. This is a relatively poor country but through outsourcing, things are changing for the better.

I love introducing SMEs and larger businesses to the concept of outsourcing through the Philippines and then seeing the changes it can make to their business. It’s not all smooth sailing as there will be challenges along the way but if you are willing to train and nurture your team, you, like many others, will reap the rewards.

If you are tired of working ‘in’ your business and prefer to work ‘on’ it, this may just be what the doctor ordered.


Jeffery Collinson
General Manager, Phil Labor BPO

Our Core Values

What drives us and keeps us being the best versions of ourselves!


We respect, value and honour customers and team’s actions, words and embrace our differences.


We choose to be vulnerable and courageous in our trust of others. We have confidence that our integrity and reliability will show our worth!


We will always show kindness to our fellow team members, work associates and customers. This can be as simple as a smile or a word of encouragement to show we care.


To be the person you can always rely on. To be dependable, arrive on time and consistently offer the best version of ourselves.


When faced with difficult decisions we will always do the right thing even if it’s the harder choice. We will always be truthful and honest.


Life is really meant to be enjoyed to the fullest. Everyday, we will always strive to find the good, have fun and enjoy our work day!

Meet the Team

Erika Wager


Jeffery Collinson

General Manager

Angie Schmitzer

Digital Marketing Manager

Paul Scagliotti

New Business Development

Andrea Morrell

Executive Account Manager

Lee Mitchell

Executive Account Manager

Simon Konks

Web Advisor

Michelle Dela Cruz

Administrative and Finance Officer

Rubienne Pearl Ortiz

Market Research Analyst 

Lou Chua

Virtual Executive Assistant

Irish Nunag

Virtual Executive Manager

Jess Lau

Full Stack Developer

Tanya Main

New Business Development

Some of our Matched Employees

To give you an idea of the calibre of our workforce, here are some of our top employees matched with clients

Jenina Valerie Quito

Virtual Receptionist

Mikaela Jasmin Dizon

Customer Service Representative

Ana Grace Francia

Virtual Bookkeeper

Joyce Hight

Data Entry Assistant

Keenen Dollopac

Senior Accounting Assistant

Charmaine Quizon

Digital Marketing Assistant & Content Writer

Isabella Zingalaoa

General Virtual Assistant

Archie Pahamutang

Business Development Manager

Stephen Tamargo

Outbound Sales Representative & Leads Generation Specialist

Mardelle Balan

Virtual Receptionist

Jireh Nacu

Business Administrator

Allyza Soriano

Virtual Assistant

Karen Sevilla

Virtual Assistant

Manuel de la Cruz

Virtual Graphic Design Artist

Axel Aringoy

Virtual Graphic Artist

Ruel Garcia Demain

Rue Demain

Mortgage Broker Executive Assistant

Anthony Comon

Virtual Web Developer

Aira Mae Mallari

Virtual Admin Assistant

Yara Ceryl Sangco

Marketing and Social Media Specialist

Aljo Paloma

Junior Accountant
Lindsay Castro

Lindsay Castro

Virtual Assistant

Hannah Trisha Arceo

Virtual Admin Assistant

Krystal Guinto

Web Developer

Tyron Dizon

Service Desk Engineer

We're excited to work with you!

Our team is excited to start working with you. If you have more
questions and clarifications, we'll be happy to answer them. You can
book a consultation now by clicking the button at the bottom of this

We meet all Philippine Government Requirements

Phil Labor is registered in the Philippines through our sister company and meets all Department of Labor (DOLE) requirements to operate in a Freeport Zone.

We Invoice in Australian dollars and remit GST

Phil Labor is Australian owned and operated and as such, we invoice in Australian dollars and remit GST as per ATO requirements.

Ready to get started?